Reviews

8.2
Review score

Score Breakdown

Cleanliness
8.1
Comfort
8.3
Property location
8.0
Facilities
7.9
Staff
8.7
Value
8.0

Reviews

    Manikantan Krishnamurthy
    in

    Review score

    9.2
    22 May 2018

    Fantastic resort - very clean , comfortable and spacious. Excellent service - always with a smile.

    Abhishek
    in

    Review score

    6.7
    19 May 2018

    Affordable decent property.

    Furniture has become old and worn out. Smell in our room. Swimming pool too small. Restaurant food below par.
    Free shuttle to beach and all other properties . View of the golf course very nice.
    Alison
    gb

    Review score

    9.2
    11 May 2018

    A beautiful hotel resort with caring staff.

    The extra charges for using facilities in other resort hotels.
    Very caring staff for whom nothing was any trouble. Clean welcoming environment. Convenient resort bus. Thai food.
    SATHIRA JAMROENRUAY
    th

    Review score

    8.8
    9 May 2018

    suits for family or travelling with kids

    n/a
    Swimming pool and room size
    Nassir
    om

    Review score

    8.8
    7 May 2018

    Fabulous

    Laguna is a good place to spend a holiday on, very quiet place, and its a well organised project for the tourists in Bang Tao. I enjoyed it to the max because of renting a car.
    hk

    Review score

    8.8
    3 May 2018
    There are no comments available for this review.
    Tania
    au

    Review score

    7.9
    28 April 2018

    Highly recommend this resort

    The pool closed at 7
    Staff were very friendly and so helpful , place was beautiful and very relaxing , breakfast was amazing every morning
    Wong
    hk

    Review score

    7.1
    25 April 2018
    room location
    nice breakfast
    Somkuan
    gb

    Review score

    5.8
    23 April 2018
    There are no comments available for this review.
    Patty
    th

    Review score

    9.6
    23 April 2018

    Friendly, Clean, Convenience.

    none
    Nice staff. Breakfast was good. Bed was very comfortable. The room was clean, large and comfortable. Well equipped kitchenette. The Poolside was scenic and fun for kids. There were shuttle buses to other hotels, beach and restaurants. It was very convenience. We would stay there again.
    mt

    Review score

    9.2
    19 April 2018
    There are no comments available for this review.
    Vicky
    au

    Review score

    4.2
    18 April 2018

    We were there for just one night and it was ok but I would not choose it for a longer stay.

    Old, stuffy, food average, real need of renovation
    GreT pool for kids but that’s about it
    ie

    Review score

    8.8
    16 April 2018
    There are no comments available for this review.
    Nigel
    gb

    Review score

    8.3
    16 April 2018
    Large adjoining rooms were perfect for a family of 5. All very clean and a functional kitchenette.
    Rouzbeh
    au

    Review score

    9.2
    15 April 2018

    Family freindly hotel

    Breakfast could have been better.
    Great hotel for family with kids.
    Asalmeen
    bh

    Review score

    5.0
    15 April 2018
    No beach, pool is so small.
    The area is beautiful, quite hotel.
    aryanman3
    ae

    Review score

    9.2
    8 April 2018

    Excellent...we enjoyed!

    The wifi throughout the hotel was very poor and hardly ever worked which was surprising for such a big resort with high room rates
    The reception and F&B and pool staff were very nice
    Philip
    ca

    Review score

    9.6
    2 April 2018

    Room is clean and the staff is very helpful

    Many items to choose from for beakfast.
    Margie Roe
    au

    Review score

    7.9
    1 April 2018

    Accommodation was great but a few of us suffered food poisoning at the restaurant

    Dinner, two of us got food poisoning the last night from pad thai we were there so was sick for two days.we expected seedling to be better.
    People. Pool, slide,kids club, staff. Breakfast
    liz.in.sg
    sg

    Review score

    8.3
    1 April 2018

    Very relaxing spring break within the wonderful Laguna resort.

    No washer/dryer. Breakfast buffet was sub par for a Laguna property. Too many flies. No good coffee. Could not get a late check out even after a 9 night stay.
    Rooms were very spacious and clean. Breezy with balconies. Small kitchen. Good Housekeeping. Hot water in showers. Comfy beds. Plenty of pillow. Cooking utensils provided.
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