Gjesteomtaler

8,2
Poengsnitt totalt

Poengfordeling

Renhold
8,2
Komfort
8,4
Overnattingsstedets beliggenhet
8,0
Fasiliteter
8,1
Personale
8,7
Valuta for pengene
8,1

Gjesteomtaler

    Battulga Idesh
    au

    Poengsnitt totalt

    8,3
    13. september 2018
    Nothing
    Breakfast and pool
    Simon
    cn

    Poengsnitt totalt

    8,8
    10. september 2018

    A lovely place to stay especially for families.

    We stayed in a Junior Suite and looked out over the golf course. It this time of year the hotel in not very busy so it was very quite and relaxing. We had a ten minute walk to the beach from there. Which for us was OK, but had thought it was closer. Lovely pool staff and pool water was very clean and clear, Everyone was very helpful and so friendly, recommend it for families and anyone wanting a smaller hotel with bigger rooms. All the staff where excellent. The food in the restaurant was really tasty and very good value.Very happy to stay here again.
    Shai Shochat
    il

    Poengsnitt totalt

    9,6
    3. september 2018

    Best VFM in laguna

    Pool is small for the size of the hotel, the sea is far.
    Location, rooms, facilities. Great value for money
    Clare
    gb

    Poengsnitt totalt

    10
    20. august 2018

    Perfect beach family holiday

    Nothing
    Friendly staff, great comfortable suites with everything you need for a family. Great location beside golf courses, beaches, village shops just outside the complex and everything made very easy for you.
    Ben
    sg

    Poengsnitt totalt

    9,2
    19. august 2018
    Denne omtalen inneholder ingen kommentarer.
    Thomas
    sg

    Poengsnitt totalt

    5,8
    15. august 2018

    Facilities are dated...price is attractive but you pay for everything else beyond a fair value.

    Beds were not really comfortable. The food was terrible. especially room service menu. Limited dining on site. Food in Laguna is not worth the price...everything is more expensive than if in town or beyond in Thailand.
    Proximity to golf course. Room size was good. Free mini bar ( non alcoholic ) was a plus....add some juice instead of soda.
    Adriana
    nz

    Poengsnitt totalt

    9,6
    15. august 2018
    Denne omtalen inneholder ingen kommentarer.
    Ali Shaaban
    eg

    Poengsnitt totalt

    8,8
    11. august 2018

    An amazing relaxing trip

    Good hospitality, cleaning and surrounding relaxing area
    Abdullah
    de

    Poengsnitt totalt

    9,6
    9. august 2018
    Denne omtalen inneholder ingen kommentarer.
    sharren puri
    sg

    Poengsnitt totalt

    10
    9. august 2018

    Beautiful Laguna Beach Club Phuket Resort

    I would say i did not like the property in a positive way ... no time to see the whole Laguna Resort will book longer periods.
    Its huge n also they haf a kids room filled with fun activities .. i had to forcefully drag my excited children out to haf lunch.. exellent pool... thank you all Staff Esp ass. Manager Nira n All Staff ... Birthday Cake ordered was awesome ... along wif the whole ambience... Consistent Greeting from the lovely friendly Staff
    Severine
    au

    Poengsnitt totalt

    5,0
    8. august 2018
    Breakfast/Lunch/Dinner food : Disappointing - despite the variety, the food isn't tasty Our room was old fashioned, had a musty smell and wasn't exactly clean. Issues: dusty headbed, dirty spots on walls and floor, yellowish bathroom and damaged/rusty shower head. Overall the resort/rooms/facilities needs renovations.
    Laguna is a family and kids friendly environment Staff very professional, willing and kind Very much caring about the children The location and site are great Their "Phuket Explorer Tour" with Nung (guide) is excellent - great value for money. Laguna has an impressive and extensive activity programme Room size was more than enough for 2 Pool and Slide for the kids were good Kids Club had a cool programme Shuttle and Village market were very handy
    Ahmed
    om

    Poengsnitt totalt

    8,3
    2. august 2018
    Denne omtalen inneholder ingen kommentarer.
    sean
    ie

    Poengsnitt totalt

    10
    31. juli 2018

    Excellent Value - Excellent Location - Excellent Holiday

    We wanted a 2 bedroom suite and the offer from this hotel was excellent for 7 nights. The suite exceeded expectations which was really nice. I have seen people say the breakfast was not up too much, I must disagree it was superb and my kids had a great choice of breakfast options every morning. The pool was small but again ideal for our needs. The shuttle bus that takes you around the resort is excellent, you simply asked the reception at wherever you were to call you a bus and tell them where you wanted to go and within 3-5 minutes the shuttle bus was there. The hotel is a 3*+ but the service, cleanliness and staff efficiency was as good as a 5*.
    Moush
    gb

    Poengsnitt totalt

    10
    27. juli 2018
    Aweful bath. The bath didn't drain well, had scratches all over. Terrible toiletries and tissues!
    Very secured property, felt safe. The staff are good and helpful. The food was good. Kids loved the pool. The shuttle service to the beach was nice. The beach was roaring high and we loved the clean sand and plus the hotel had it's own sun lounge. The room was spacious and perfect has a family. Housekeeping was good too. Also it's good to hire a car to see the rest of Phuket.
    Alison
    ae

    Poengsnitt totalt

    10
    27. juli 2018

    Fantastic! Would love to come back and stay again!

    More than two bottles of water and two towels should be included. I.e. if there are three people staying in a room then you need the equivalent toiletries and bottles of water. More shuttle times outside to the entrance would be helpful (starting at 1 pm and only going to 9 and every 2 hours) is inconvenient (however this might be due to it being offseason). More fans should be near the dinning area to help reduce the number of flies near the food (not that it was a lot, but it could definitely help). I liked how the soaps were in refillable bottles however, I did not like the smell or how the shampoo made my hair feel. It felt like extremely cheap soap, shampoos, shower gel, and lotion. We went to breakfast later one day (9 am) and almost couldn’t find a table. They may have 3 eight person tables, and they were quite a few parties of 6+ people staying there...we are a family of three so we need a four top, however parties of two also had to sit at four tops. Basically I would just be aware of searing for breakfasts. Would suggest a way of telling the guests how to get to the beach easier, and what the conditions were. We got all the way to the beach (a five minute shuttle ride and a five minute walk) only to find out that there was no swimming allowed for the day (red flags) and we were not allowed to use the other hotels swimming pool, even though it is the same resort. And we then had to carry wet towels back to our hotel instead of dropping them off at a convenient location. (My only negative)
    The value for the price was great. Upon arrival we were upgraded from a junior suite to a king suite. Not sure of the difference but our suite was very large and spacious. The coffee, water, and sodas from the fridge were complimentary which is nice. The staff was very helpful and even if language was a barrier they still tried to understand and make us happy. My son did go play in the kids club so it was nice that he could be a little loud and play with some toys while we rested at the pool. It was also very nice and convenient to have a shuttle around the resort and outside of the resort very frequently. We only did one excursion off the resort (a show) and it was that we could add that to our room instead of having to draw out more cash (there is an ATM on site). I liked the toiletries were not in small bottles but larger dispensers (less plastic for the environment!) The breakfast was good, some western and now western dishes so that was nice. Buffet style so serve yourself, and I appreciate that not everything was always full, that way it had to be refilled off time so the food was pretty fresh. My son really enjoyed the water slide and we spent most of our time at the pool. Very nice area.
    Matthew Mcmahon
    th

    Poengsnitt totalt

    7,5
    20. juli 2018
    Denne omtalen inneholder ingen kommentarer.
    Elcee
    au

    Poengsnitt totalt

    10
    15. juli 2018

    Apart from laundry cost loved it and have already recommended to friends via email

    Laundry was a great deal more expensive than any other property we have stayed at. We should have looked closer but we were there for only one day, but extended for extra day as staff were so good, and we bumped into old friends. The laundry had to be in by 10 am but we spent 30 plus minutes chasing up bag and order form which staff member brougt to our room so we hurriedly threw clothes in bag and noted the contents, but did not have time to check price, as staff member was waiting upon us. Approximately 1750 TBaht for about a kilo of clothes, many small items. Have had same clothes washed in both vietnam and thailand on this trip over past three weeks for quarter of cost.
    The staffcould notave been more helpful. Very attentative and keen to go extra mile to assist.
    Ahmed
    sa

    Poengsnitt totalt

    10
    8. juli 2018
    No thing
    Organized and good staff and neat and clean
    sg

    Poengsnitt totalt

    8,3
    3. juli 2018

    Overall good, weather appalling but the room made us happy.

    The breakfast was limited, food was not great, cheap sausages and cold eggs are not appetising. The food is typical of a 3 star hotel and I wouldnt eat there if If I had a choice. Coffee was bland and juice was from a box. no nutrition and no taste.
    Breakfast was not good, variety was small but the staff at front desk are amazing. Very friendly. We didn't eat at the hotel as we knew of other places but room was fantastic and we would stay again. Very comfortable.
    Maryam
    pk

    Poengsnitt totalt

    9,2
    29. juni 2018

    It was amazing. Can come again and will recommend it to everyone especially with family

    Breakfast buffet can have some Halal meals for its Muslim customers
    Everything. Everyone is very friendly. Swimming pool is very nice, there's a play area for kids. Hotel arrange shuttle service for its customers to go out any time they want. Also they arrange service for its customers to go out in the city.
Laster inn omtaler